Conference Supervisor

A&O Shearman LLP is a global law firm. Being a responsible business is a core part of A&O Shearman's strategy and how we work. A&O Shearman is one of Searcy's most exquisite venues.

Searcys is steeped in rich heritage and is passionate about its people; therefore, it offers industry-leading benefits, which include:

As a Conference Supervisor, you will receive the following industry-leading benefits:

• 50% discount across Searcys venues
• Enrolment into the Searcys pension scheme
• 22 days of annual leave plus public and bank holidays 
• Access to everyday discounts and communication portal
• Employee assistance programme
• Enrolment into Searcys Champagne School
• Cycle to Work Scheme
• Meals provided on shift 
• Overtime paid
• Maternity and Paternity Pay 
• Free gym onsite
• Company Sick Pay 

Conference Supervisor

Monday to Friday - 40 hours per week

Salary from: £33,000 pa

Conference Supervisor responsibilities:

The main purpose of the Conference Supervisor is to oversee the smooth functioning of conference and training room areas in the department and support the team and management. The responsibilities include managing the presentations for conferences and training room areas at Allen & Overy, ensuring high-quality service while staying within budget and adhering to all policy requirements.

Summary key areas:

• Assisting the Conference Manager and Assistant Conference Manager to ensure smooth and efficient catering operations.
• To ensure smooth and efficient catering operations, you will cover all aspects of the department during holidays and sickness in all areas.
• To ensure an efficient and high standard of service to all clients in all areas.
• Ensure all operating standards are followed by all staff and reviewed when necessary.
• Developing strong working relationships and communication channels with key A&O departments, including Front of house, facilities team leaders and managers, and business development and business services department head. 
• Condeco (booking system) updated throughout the day and running required reports.
• To ensure that all areas have appropriate and complete work worksheets for functions/ meetings. Updating each area with relevant changes throughout the day.  
• Any other reasonable by management.

About you:

• Have a natural ability to go above and beyond to make sure our clients have a memorable experience. 
• Have outstanding customer service skills who can adapt their approach to make our clients feel welcome.
• Lead by example, working alongside the team by prioritising their development and training. 

Searcys is the longest-running independent catering company in Britain, and this year, has celebrated an inspirational 175th year anniversary. We have been fortunate to be acknowledged by the industry and won Events Caterer of the Year 2022 at the prestigious Cateys.

Our success is down to the investment we make in developing our people to ensure they can be the best they can. Everyone who joins Searcys will attend our induction, where they will learn more about us and be supported throughout their journey with us. We invest in development opportunities and are looking to recruit, train and retain the best people in the industry.