Waiter / Waitress

Regarded as the social heart of Bath for more than two centuries, The Pump Room Restaurants boasts the likes of Jane Austen, Charles Dickens, and Mary Shelley were among its previous patrons.

The Pump Room is a striking neo-classical salon, built in the 1790s with its Corinthian columns, glittering chandeliers and a spa fountain it soon became the destination for high society to meet and ‘take the waters’ from the hot springs.

As a Waiter you will receive the following industry leading benefits:

• 50% discount across Searcys venues
• Enrolment into the Searcys pension scheme
• Up to 33 days annual leave (dependent on job role)
• Access to everyday discounts and communication portal
• Employee assistance program and qualified Mental Health First Aiders
• Enrolment into Searcys Champagne School
• Meals are provided on shift when working within one of our venues
• Your birthday off to celebrate in style
• A day off to volunteer/give back to the charity of your choice

• Full-time 
• Employment Type: Permanent
• Salary - £11.44 + Tronc after probation

We are looking for an experienced and dedicated Waiter / Waitress to assist the floor managers in the day to day running in the beautiful Pump Room Restaurant. From Afternoon Tea to a Glass of Champagne, you will deliver the same first class service to all customers.

As a Searcys waiter you will be required to run sections, understanding and delivering all guests requirements and offering seamless service, food and drink.

Key Responsibilities:

• Provide exceptional service to our guests
• To successfully participate in the delivery of all food and beverage services
• Take part in the setup of restaurant and events
• Nurture and develop new commis waiters
• Adhere to all company policies and departmental procedures/trainings
• Liaise with key people in all necessary areas of the business to ensure the provision of food and service is consistent and in line with menu/standards set by the managers
• Deal effectively and courteously with guest requests, and to refer them to the line manager, if necessary

• Excellent communication skills
• Hands on and proactive approach
• Able to work autonomously and as part of a team
• Passion for food and beverage
• Excellent time management
• Strong organisational skills

Searcys has a full blended learning programme that includes formal qualifications, classroom training, eLearning and on the job training. We are proud of the investment we make in developing our people to raise their standards to be the best they can be.

Everyone who joins Searcys will attend our induction where they learn more about us and be supported throughout their journey with us. We invest in development opportunities and are looking to recruit, train and retain the best people for our own future talent.