Waiter / Waitress

We are looking for an experienced and dedicated Waiter / Waitress to assist the floor managers in the day to day running of the Barbican Bar & Grill. 

As well as being a world-class arts venue, The Barbican has a range of auditoria, rooms and spaces that can be hired for a wide range of events, from conferences, AGMs and product launches to meetings, receptions and weddings.

As a Waiter for the Barbican restaurants you will receive the following industry leading benefits:

• 50% discount across Searcys venues
• Enrolment into the Searcys pension scheme
• Up to 38 days annual leave (dependant on job role)
• Access to everyday discounts and communication portal
• Employee assistance programme
• Enrolment into Searcys Champagne School
• Meals provided on shift when working within one of our venue.
• Discount off overnight stays in London
• Your birthday off to celebrate in style
• A day off to volunteer / give back to the charity of your choice

• 20 hours per week
• Salary : £13.85 hourly plus Tronc

As a Searcys waiter you will be required to run sections, understanding and delivering all guests requirements and offering seamless service, food and drink.

Key Responsibilities:

• Provide exceptional customer service, whilst carrying out all duties related to the job
• To successfully participate in the delivery of all food and beverage services
• Take part in the setup of all tables and required equipment
• Take orders and process payment
• Abide by company policies and departmental procedures/trainings
• To be able to solve any customer service related problem
• Liaise with key people in all necessary areas (kitchen, floor, reception, etc…) of the business to ensure the provision of food and service is consistent and in line with menu/standards set by the managers
• Deal effectively and courteously with customer requests, and to refer them to the line manager, if necessary
• To ensure that all legislative and Government guidelines are adhered to, including The Food Safety Act, Health and Safety at Work Act, the COSHH regulations, etc. within the areas of responsibility including all other requirements as described in the Searcys Health & Safety Policy
• To comply with all legal requirements with particular reference to (but not exclusively) fire regulations, security, licence requirements and any Local Authority or Client stipulations and any other reasonable request of Senior Management

• Excellent communication skills
• Hands on and proactive approach
• Able to work autonomously and as part of a team
• Passion for food and beverage
• Excellent time management
• Strong organisational skills

We are the oldest caterer in the UK, having been founded in 1847, working with us will give you an opportunity to be part of some of London’s most prestigious events, gaining insights and mentoring from skilled and experienced colleagues, as well as getting a chance to be part of a storied legacy in the hospitality industry.

A career at Searcys means you are part of something special, we are an employer with a rich history, and an established reputation which will provide you with an enormous sense of pride and belonging.

To find out more on the rich history of Searcys, please visit our website at www.searcys.co.uk