Operations Manager

Searcys are seeking an experienced and inspiring Operations Manager to lead operations at one of our flagship events venues. This is a hands-on leadership role for someone passionate about delivering seamless event experiences, exceeding client expectations, and driving commercial success.

The King's Fund is an independent charitable organisation working to improve health and care in England.

Searcys are proud to work alongside The Kings Fund providing high end hospitality and catering for their prestigious event calendar.

As an Operations Manager you will receive the following industry leading benefits:

• 50% discount across Searcys venues
• Enrolment into the Searcys pension scheme
• Up to 35 days annual leave (dependant on job role)
• Access to everyday discounts and communication portal
• Employee assistance programme
• Enrolment into Searcys Champagne School
• Meals provided on shift when working within one of our venue
• Annual celebration event
• Cycle to work scheme
• Your birthday off to celebrate in style
• A day off to volunteer / give back to the charity of your choice

The Operations Manager will be working as part of an exciting events operations team to deliver the food & beverage, event operations at a large selection of events spaces, will also lead the front of house operation on assigned events, providing a comprehensive briefing to all team members involved in the delivery of the event.

Job Type: Full Time (45h)

Salary: £38,000

Responsibilities:

• Working as part of an exciting events operations team to deliver the food & beverage, event operations at a large selection of events spaces across London.
• To lead the front of house operation on assigned events, providing a comprehensive briefing to all team members involved in the delivery of the event.
• To ensure events are set up as required by the event sheets.
• Ensure events are delivered on time as required by the event sheets.
• Attend and have active input to daily and weekly event operations meetings.
• To work closely with the teams to deliver effective rostering that hit the appropriate labour ratio targets whilst enough resource to deliver the best available sales and service standards.
• To liaise with the kitchen, event sales, operations and client teams to deliver successful events.
• Conducts short- and long-term planning and management for events and sales.
• Develops and recommend the budget, marketing plans, and objectives and manages within those approved plans.
• To ensure effective stock management, to complete a full stock take monthly and to ensure appropriate levels of stock are kept to not loose potential sales.
• Maintains or exceeds budgeted sales and profits in all event areas.
• Recommends, develops, and implements effective marketing plans for generating event revenues.
• Evaluates each piece of event business to ensure business can be properly serviced.
• Assembles creative and innovative event attractions based on internal capabilities or outsources to qualified vendors.
• Leads event team to build long-term, value-based customer relationships that enable achievement of sales objectives.
• To assist in the recruitment, development and training of our team.
• Coach employees to reflect company service standards and procedures.

• Minimum 2 years experience in event management
• Thorough understanding of the event and meeting management process – conception to completion
• Ability to prioritize multiple projects in a fast-paced, multi-faceted, creative environment and able to work well under pressure
• Meticulous organizational abilities; high attention to detail
• Concise and effective verbal and written communication
• Ability to adapt to challenges and opportunities with a solution-oriented perspective
• Excellent strategic thinking and critical reasoning skills
• Creative, positive energy, self-directed, amiable, and composed under pressure; helpful and humble

We are the oldest caterer in the UK, having been founded in 1847, working with us will give you an opportunity to be part of some of London’s most prestigious events, gaining insights and mentoring from skilled and experienced colleagues, as well as getting a chance to be part of a storied legacy in the hospitality industry.

A career at Searcys means you are part of something special, we are an employer with a rich history, and an established reputation which will provide you with an enormous sense of pride and belonging.

To find out more on the rich history of Searcys, please visit our website at www.searcys.co.uk