Learning and Development Manager

Searcys are looking for a Learning and Development Manager to join the team.

As a Learning and Development Manager you will lead initiatives that empower our employees, strengthen our culture, and drive performance.

You will create and deliver training sessions to help our teams develop and grow within our business but also championing how to live and breathe service excellence.

As a Learning and Development Manager you will receive the following industry leading benefits:

• 50% discount across Searcys venues
• Enrolment into the Searcys pension scheme
• Up to 35 days annual leave (dependant on job role)
• Access to everyday discounts and communication portal
• Employee assistance programme
• Enrolment into Searcys Champagne School
• Annual celebration event
• Cycle to work scheme
• A day off to volunteer / give back to the charity of your choice
• Employee assistance programme
• Your birthday off to celebrate in style
• A day off to volunteer / give back to the charity of your choice

This role will be venue and head office based.

Job type: Full Time 

Salary: Competitive 

As our Learning and Development Manager, you will design, implement, and oversee L&D strategies that support employee engagement, skill development, and career growth. You will work closely with leaders across the business to ensure training aligns with organisational goals and fosters a culture of continuous improvement.

Key Responsibilities

• Develop and execute a company-wide learning and development strategy
• Conduct training needs analysis and align programs to business priorities
• Design and deliver engaging in-house training programs, workshops, and e-learning modules
• Evaluate the effectiveness of training programs through KPIs and feedback
• Manage relationships with external training providers and partners
• Support talent management, leadership development, and succession planning initiatives
• Champion a culture of learning, inclusion, and performance improvement

• Proven experience in a similar L&D role
• Have a strong service lead background (restaurants and hotels) 
• Strong understanding of  learning principles and instructional design
• Experience with digital learning tools and Learning Management Systems (LMS)
• Exceptional communication and stakeholder management skills
• Ability to think strategically and deliver operationally 

We are the oldest caterer in the UK, having been founded in 1847, working with us will give you an opportunity to be part of some of London’s most prestigious events, gaining insights and mentoring from skilled and experienced colleagues, as well as getting a chance to be part of a storied legacy in the hospitality industry.

A career at Searcys means you are part of something special, we are an employer with a rich history, and an established reputation which will provide you with an enormous sense of pride and belonging.

To find out more on the rich history of Searcys, please visit our website at www.searcys.co.uk