Supervisor

Searcys have an incredible new venue opening in one of London's most iconic historical spaces this year and are looking for a Supervisor to join the team.

We are currently seeking a professional, proactive, and service-driven Supervisor to join our dedicated team at our Private Members Club at the National Gallery. This is a hands-on leadership role, perfect for someone with a passion for hospitality and an eye for detail.

The role will be based in the newly refurbished Sainsburys wing at The National Gallery, and Searcys are proud to be working in collaboration with the World Famous, Michelin starred Chef Georgio Locatelli on this project.

As a Supevisor for our Private Members Club you will receive the following industry leading benefits:

• 50% discount across Searcys venues
• Enrolment into the Searcys pension scheme
• Up to 35 days annual leave (dependant on job role)
• Access to everyday discounts and communication portal
• Employee assistance programme
• Enrolment into Searcys Champagne School
• Meals provided on shift when working within one of our venue
• Annual celebration event
• Cycle to work scheme
• Your birthday off to celebrate in style
• A day off to volunteer / give back to the charity of your choice

Salary:  £38,844  including Tronc. 

Working 5 days over 7

Gallery opening hours are 10-6 excluding Fridays that will be 10-9.

Key Responsibilities:

• Supervise day-to-day operations of the club, ensuring smooth service across the Private Members club

• Lead and motivate staff to maintain high service standards and member satisfaction

• Assist in staff training, scheduling, and performance monitoring

• Handle member queries, concerns, and feedback with professionalism and discretion

• Ensure the club maintains a clean, safe, and welcoming environment

• Support the management team in implementing policies and enhancing service offerings

• Oversee events and private functions as required

• Previous experience in a supervisory role within hospitality or a private members club

• Exceptional interpersonal and leadership skills

• Ability to remain calm under pressure and resolve issues effectively

• Strong organisational and multitasking abilities

• Flexible availability, including evenings, weekends, and holidays as needed

We are the oldest caterer in the UK, having been founded in 1847, working with us will give you an opportunity to be part of some of London’s most prestigious events, gaining insights and mentoring from skilled and experienced colleagues, as well as getting a chance to be part of a storied legacy in the hospitality industry.

A career at Searcys means you are part of something special, we are an employer with a rich history, and an established reputation which will provide you with an enormous sense of pride and belonging.

To find out more on the rich history of Searcys, please visit our website at www.searcys.co.uk