Account Director


As an Account Director you will be responsible for the provision of a professional catering service to your portfolio through the effective management of your General Manager’s and their teams; ensuring that services are managed to Company and client standards within financial budgets.

1. Role responsibilities;

  • To ensure that all locations achieve as a minimum, the financial targets agreed with the client in line with budget
  • To ensure that client expectations of services are consistently met and developed
  • To ensure that services maintain the highest standards displaying innovation and flair and reflect the best and most appropriate style
  • To assess General Managers performance and recognise training needs and potential as appropriate
  • To keep abreast of market trends
  • To monitor the work of all your General Managers and carry out appraisals ensuring that information is filed appropriately, with development plans that are actively used
  • To conduct team meetings on a regular basis to communicate targets, standards required, company and client information
  • To ensure restaurant development and marketing plans are actively used in each location and review on each location visit
  • To challenge the status quo in order to achieve a culture dedicated to continuous improvement and best practice
  • To bring a sense of urgency to situations, demonstrate an active approach, be willing to get involved in order to increase the pace and achieve goals and objectives

2. The ideal candidate for this role;

  • Previous experience of working within leisure/events/restaurants at either a large venue or multi-site venues is essential
  • Strong financial and commercial acumen, demonstrating this through their approach to problem solving
  • Excellent people skills, where you are able to demonstrate effective ways of managing, coaching and developing a strong team
  • Passion for food and customer service, whilst possessing a good understanding of the market
  • Meticulous organisational skills and be able to plan and prioritise according to the business needs
  • Excellent verbal and written communication methods
  • Educated to NVQ3/BTEC/City & Guilds/HND/Degree or equivalent is desirable

In addition to working within great venues with great people, we also offer a competitive salary plus bonus and benefits as part of working with Searcys. Benefits include 25 days + 8 Bank holidays, company pension, health insurance, discount within our venues and excellent career development.

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